From the Publisher:
  • Pay brand-new employees $2,000 to quit
  • Make customer service the responsibility of the entire company-not just a department
  • Focus on company culture as the #1 priority
  • Apply research from the science of happiness to running a business
  • Help employees grow-both personally and professionally
  • Seek to change the world
  • Oh, and make money too . . .

Sound crazy? It’s all standard operating procedure at Zappos, the online retailer that’s doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine’s annual “Best Companies to Work For” list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.

In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.

To learn more about the book, go to

About the Author:

Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000. Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.

Thanks to Valerie and Hachette
I have 3 audio copies to give away.
Here are the Rules:
Giveaway open to residents of the US and Canada
No P.O. Box Addresses
Must leave a comment with a valid email address.
Giveaway ends at Noon Central Time
July 15th
Good Luck

DELIVERING HAPPINESS – Audio / Happy Birthday to ME! – Giveaway # 2

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0 thoughts on “DELIVERING HAPPINESS – Audio / Happy Birthday to ME! – Giveaway # 2

  1. They say it's your birthday. Happy Birthday to you. It is also my birthday during the month of June. DELIVERING HAPPINESS sounds like an interesting approach to running a business. I would like to read this book. Please enter me into your giveaway.

    Thank you,

    [email protected]

  2. Hi I haven't heard of Zappo's before so this is enlightening. I'd love to hear more about this innovative company.

  3. Happy Birthday, Libby! Thanks for the possibility. I'd love to read this one.


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