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Main Features of DHL Order Tracking

Recent stats claim that the revenue of DHL Group was about $90 bln in 2021. That’s almost 23% more than in 2020. Specialists explain such revenue growth because the postal company actively invests in its development. For instance, the enterprise put nearly $4.3 bln into improving its air fleet and international along with domestic infrastructure.

Moreover, the postal operator constantly invests in expanding the list of its services. And experts note DHL order tracking as one of the most popular offerings. Nay, they also claim that it’s better to track parcels by applying authoritative platforms (such as pkge.net). Otherwise, customers risk obtaining irrelevant data or being tricked.

How to Track DHL Orders

Customers should apply a specific tracking ID (also called a number or code). The latter commonly consists of 10 characters (but can include up to 39 symbols) involving letters and digits. However, tracking codes may additionally contain hyphens and spaces. Typically, DHL employs numbers that begin with JVGL, 3P, or JJD.

Where to Get Tracking Numbers

Clients may find the specified IDs in notifications that are sent to their emails. If recipients don’t receive any letters, they should contact consignors. The senders can find tracking codes on postal receipts that are given after DHL employees accept parcels for shipping.

How to Apply DHL Tracking IDs

Such numbers should be entered into specific search bars. Specialists recommend clients carefully type tracking codes. That’s because one incorrect character in the ID may lead to a customer being shown information about another person’s package.

After the codes are entered and checked, consumers should click a scan button. Next, the DHL server will show them detailed information about their parcels. Nay, recipients can employ referring numbers to trace packages. They may get these codes by contacting shippers.

What to Do if a DHL Order Tracking Isn’t Updating

DHL Truck
Image Source: Wikimedia Commons

Occasionally, unexpected events happen when packages are on the road to their destinations. This may be, e.g.:

  1. Customs delays (that’s about international shipments). This is because frontiersmen can demand to open a parcel to see the contents, engage in a detailed check of the package’s documents, and so on.
  2. Road closures. Car crashes or natural disasters like rock collapses may lead to that.
  3. Bad weather. For example, it’s incredibly dangerous to drive in heavy snowfalls or rain, thick fog, or strong hail. So, DHL carriers usually wait out such weather events.

Also, employees of interim postal stations sometimes just don’t scan some parcels. This may be caused by damaged barcodes on the packages or overloading. The latter frequently occurs during holidays when numerous people send gifts and postcards.

What to Do if a Courier Leaves a Notice Card Instead of a Mailpiece

Such cases happen if DHL employees can’t deliver parcels directly to recipients. Typically, couriers visit receivers twice. And if employees don’t catch recipients at home, they leave notice cards. Such cards contain information about where receivers may pick up their items.

How to Find Lost Parcels

Packages can be missed if a sender specifies an incorrect destination address. If a mailpiece is lost, customers should contact the DHL help desk. Clients may find more info on this theme, e.g., on PKGE.NET.

 Feature Image Source: Wikimedia Commons

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